Playhub provides online gaming services (the Services) under these Terms and Conditions. By registering for an account or using the Services, you acknowledge that you have read, understood and agree to be bound by these Terms. If you do not agree, you must not register or use the Services. Playhub may amend these Terms at any time by publishing updated terms on the Site; amendments take effect immediately upon publication. It is your responsibility to review changes regularly.
You may access and use the Services only if you are at least 18 years old and compliant with applicable law. If online gambling is illegal or restricted in your jurisdiction, you must not access or use the Services. Playhub may restrict access or suspend accounts where required by law or where use is not permitted.
To open an account you must provide accurate and complete information. You will create a unique username and password, which you must keep secure. Playhub may request supporting identity and residence documents to verify age and identity. You must supply such documents within ten (10) days of request. Playhub may suspend, restrict or terminate an account for failure to provide information or for non-compliance with verification requirements. Information provided may be verified with appropriate authorities or institutions as required by law or regulatory obligations.
You are solely responsible for maintaining the confidentiality of your login credentials and for all activity on your account. Do not share access with third parties, including minors. If you suspect unauthorized use, you must notify Playhub immediately. Playhub reserves the right to suspend or terminate an account for security concerns or suspected fraud, and to take or withhold action as permitted by applicable law.
Wagers must be funded from funds held in your Playhub account. Wagers placed from funds not in your account will be considered invalid. Only confirmed wagers are counted toward wagering turnover. Winnings and withdrawals are subject to verification and may be withheld pending completion of security checks. All bets and wagers are subject to the rules of the specific game or product and to applicable regional law.
Withdrawal requests may be submitted through your account or supported contact channels. Playhub reserves the right to request information to verify identity, payment methods, and provenance of funds before approving withdrawals. If you fail to comply, Playhub may withhold, reduce or reverse winnings. Withdrawals are paid using the original funding method where possible; if not feasible, Playhub may offer an alternative method. Processing times vary by method and jurisdiction and shall be disclosed at the time of withdrawal.
Promotional credits and bonuses are subject to specific terms. Unless stated otherwise, bonuses are not withdrawable until conditions are met. Typical conditions include a turnover requirement calculated on a combination of deposited funds and bonus amounts. Each promotion has its own expiry and eligible game types; only eligible games contribute toward turnover as specified in the promotion terms. Playhub reserves the right to modify or withdraw promotions at any time.
Playhub supports responsible gaming controls. You may set limits on deposits or wagering, take a break, or request self-exclusion through the site’s responsible gaming tools. Playhub may suspend or terminate accounts that impede responsible gaming obligations or involve at-risk behavior, in line with regulatory requirements.
All disputes must be reported in writing to Playhub Support with details including date, time, account ID and supporting documentation where available. Playhub will investigate disputes in good faith and respond within a reasonable period. The records of Playhub regarding bets, payments and game outcomes are final unless proven erroneous by a regulatory authority or as otherwise required by applicable law. Inaccuracies or technical faults do not authorize unauthorised use of funds or manipulation of the Services.
Cheating, use of automated software, collusion, sharing accounts, manipulation of game data, and any other conduct that undermines the integrity of the Services are strictly prohibited. Playhub may terminate or suspend accounts and forfeit balances, with possible referral to authorities where required by law.
All content on the Services is the exclusive property of Playhub or its licensors and is protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Services for personal entertainment purposes. You may not reproduce, publish, modify, or create derivative works from Playhub content without express written permission.
Your personal data are processed in accordance with Playhub’s Privacy Policy. You consent to processing of your information for account management, fraud prevention, and regulatory compliance. Playhub may share data with competent authorities or payment processors as required by law or contract. You have rights to access, rectify and request deletion of personal data as provided by applicable law.
Playhub may modify these Terms from time to time. Changes become effective upon publication on the Site. Continued use of the Services after publication constitutes acceptance of the amended Terms. If you do not accept the changes, you must close your account in accordance with the termination provisions.
To the maximum extent permitted by law, Playhub disclaims all warranties, express or implied. Playhub’s liability for direct damages is limited to the amount of fees earned by Playhub from the affected account in the twelve months preceding the event giving rise to liability. You agree to indemnify and hold Playhub harmless from any claims arising from your breach of these Terms or your use of the Services outside legal or regulatory requirements.
These Terms and the relationship between you and Playhub shall be governed by the laws of the licensing jurisdiction applicable to Playhub. Any disputes shall be resolved by the courts of that jurisdiction or by applicable regulatory procedures, as determined by the governing law.
You may close your Playhub account at any time by following the closure process. Playhub reserves the right to suspend or terminate an account for breach of these Terms or for regulatory or risk reasons. Upon termination, you may be entitled to only the remaining balance after all pending transactions are settled and any applicable obligations are fulfilled. If an account has a positive balance or pending withdrawals at the time of closure, funds may be frozen for a period not exceeding six (6) months, after which Playhub may revoke the remaining balance if not claimed, subject to applicable law.
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect. The failure of Playhub to enforce any provision does not constitute a waiver. These Terms constitute the entire agreement between you and Playhub regarding the Services. You may not assign your rights under these Terms without Playhub’s prior written consent. For questions or support, contact Playhub Customer Support.